How to Talk Business
Gone are the years in which management training courses were stuffed with more TLAs (Three Letter Acronyms) than you could shake a briefcase at. Modern, forward-thinking training courses for managers are increasingly teaching their students that clear, direct language is the way to communicate in the world of work. Here we give you a little online management training to break the hold that nonsense business jargon still has many workplaces.
Business Jargon & Other Demons
Have you got any idea what a lights-on initiative would mean to pre-prepared green-field thinking, especially with gray-sourcing involved? No? Well chances are nobody else does either. All-too-often 'business-speak' is a hindrance and not a help to business.
In general, the main users of this kind of corporate gobble-de-gook are using it to mask their ignorance. It is time that we all shook off the last decade of fondness for business jargon and started using good, concise, clear language – it just makes good business sense. Here are our top management training tips to help you communicate as clearly as possible with your staff, bosses and clients.
1. IAC (In All Cases) LTA (Loose the Acronics)
Never, ever assume common knowledge when you are talking to staff, clients and bosses – in fact to anyone in your working life. Acronics can be a real communication barrier and good training will teach you that using terms that others may not have heard of runs a high risk of alienating your customers and collections. Management training bought to teach you that far from saving time, business acronyms actually waste time because they frequently cause confusion and annoyance.
2. Keep it Simple
Any good management training program will teach you the benefits of using the simplest language possible. Always aim for the lowest common denominator, no matter how silly it sees. It is natural to encompass that the more complicated your language, the more sophisticated and impressive you will appear, but this is the worst kind of business egotism. In a 21st Century market, management training should show you that international business, and even local business, is made far easier when you use clear, basic English. As your management training should have shown you, complicated sentences and complex words can be a barrier to communication, especially if you are doing business with foreign clients and companies.
3. Steer Clear of Business Clichés
If you're not sure why this is so important, settle down with an episode of The Office. People hate business clichés, the BBC's list of worker's least favorite business-speak clichés is evidence of this. They inspire loathing and can make you look like a real office berk. Some prime examples include: "my door is open to going forward with this issue" and "blue-sky thinking."
Top Reasons to Cut the Crap: Linguistic Management Training
When you use overcomplicated, nonsense business language you run a number of risks in business and some good management training can teach you to start communicating effectively. Good communication is essential in business, especially when dealing with large projects, foreign businesses and laymen outside of your area of expertise.